Click here for map of fairground.
General questions about the INTERNORGA
Where do I find what at INTERNORGA?
Can I visit the INTERNORGA with a disability?
Yes. An overview of access is shown here.
How can I get the INTERNORGA catalogue / brochure?
The catalogue is available at the entrance areas and at the information points. After the fair, the catalogue can be ordered online. The exhibitor directory can be consulted on the website or via INTERNORGA-App.
I need a visa to enter Germany.
An invitation letter from the trade fair organizers is no longer mandatory.
The relevant conditions (documents, proof, deadlines, etc.) for the application for a trade fair visa shall be enquired from the competent local embassy or consulate. Please contact the embassy or the consulate in due time. The required documents must always be handed in completely!
Who can visit INTERNORGA?
INTERNORGA is a specialist fair dedicated to the Horeca-business. Access is exclusively for trade visitors.
Can I bring my child?
INTERNORGA is a specialist fair dedicated to the Horeca-business. Access is exclusively for trade visitors. There will be no child care or children's program at the INTERNORGA. Children from the age of 6 will pay the student ticket price.
Where can I get Internet access and use of telefax?
Internet and access to office programmes, as well as printers, will be available at our business centers. For further information please click here.
What catering facilities are available at the Fair?
A wide range of facilities are available; providing everything from small snacks to complete business lunches. Click here to see the wide range of restaurants and services for food and beverages.
What does the city of Hamburg have to offer?
Hamburg is Germany’s largest and most successful major waterside city. Hamburg has an enormous amount to offer for everyone – shopping in the nearby city centre, walks by the Lake Alster or the River Elbe, going out in the trendy Schanzenviertel district, or a visit to the world famous Reeperbahn.
All the highlights for post-show evenings in Hamburg are shown here.
Questions on ticketing
Is use of public transport (HVV) included in the ticket?
No, public transport (HVV) is not included in INTERNORGA tickets.
Can I buy my INTERNORGA ticket online?
Yes. To use our online ticket shop, you need:
- A valid credit card or invitation card; and
- A working printer connected to your computer.
If you have any problems when calling up our ticket shop, please check your Internet browser settings to see if cookies are permitted.
Can I cancel online tickets?
Unfortunately, cancellations are not possible.
Can I use an online ticket more than once?
No, every ticket is valid for one person only. The bar code printed on it ensures that it is not possible for more than one person to gain admission at the same time with the same ticket or copies of it.
How secure is my data in transmission via Internet?
All steps in the online ticket shop are handled via a secure server link. Where payment by credit is necessary, this is done via Saferpay, an external secure booking system.
Will I receive confirmation after printing my ticket?
Yes. After completing and printing your ticket, you will receive confirmation via e-mail. This e-mail includes a link for repeat access to the online ticket shop. Here, you'll be able to print your ticket again if necessary. Please keep this e mail until after your visit to the event.
Is the confirmation e-mail valid as a ticket?
No. The confirmation e-mail does not replace your online ticket. Its purpose is simply to acknowledge your online ticket purchase, and to inform you of your link in the event that you need to reprint your ticket.