INTERNORGA ConnectOnboarding for exhibitors
Start your trade fair success at full power
Welcome to the exhibitor onboarding for INTERNORGA CONNECTINTERNORGA CONNECT is your central platform for optimally preparing your digital presence and getting the most out of the event.
On this page, we will guide you step by step through all the important functions of INTERNORGA CONNECT: from registration and login to managing your team and efficient lead tracking during the event.
Our goal: to give you a smooth start and enable you to make the most of all the functions.
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All FAQs and instructions are also available as PDF document:
Registration & Login
Exhibitors and team members with a valid exhibitor pass (with access to the platform) automatically have access to INTERNORGA Connect.
To log in to INTERNORGA Connect smoothly and access the networking platform, please follow these steps:
The administrator (main contact) purchases codes for exhibitor passes with access to CONNECT from the exhibitor ticket shop (accessible via OSC) and sends them to the relevant employees.
Redeem the code in the official INTERNORGA ticket shop
- If you do not have an account, you must register individually.
- Verification of your exhibitor pass may take up to 24 hours.
Log in to INTERNORGA Connect using the same email address that was used to redeem the exhibitor pass code in the official INTERNORGA ticket shop and complete your profile.
- There are no passwords.
- Each time you log in, a verification code will be sent to your email address.
- This also applies to logging in to the app.
Team-Management
Requirements:
- Only admins or team managers can invite team members.
- Team members must have valid exhibitor passes.
Invitations are sent from the back office of the exhibitor profile:
- In the profile settings on the right, click on ‘Manage’ under ‘My organisation’.
- Click on ‘Invite team member’.
- Enter the name of the team member and search for them.
- Assign a role (e.g. Lead Management).
The following roles are available:- Team Member (standard)
Access to the back office, can scan and collect leads. - Lead Manager
Additionally: Export leads. - Team Manager
Additionally: Invite and remove team members. - Admin
Additionally: Remove admins.
- Team Member (standard)
- Send invitation.
If you are an administrator for your company and do not see the “My Organisation” section and your company on the right-hand side of your profile settings, please contact us by email.
These are two different functions within INTERNORGA Connect:
| Contact persons (visible on public company profile) | Team members in Back Office (not visible on public company profile) |
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If a person is replaced as a contact person in the Media Shop, the previous person is automatically removed from the list. If this person already has an active Connect profile, they can still be added as a team member in the back office, but not as a public contact person.
Networking & Visibility
Connect helps exhibitors and visitors connect and arrange appointments.
The most important networking features include:
- Matchmaking recommendations based on interests and profile information
- Chat function to contact people directly
- Meeting requests and scheduling
- Favourites lists to save interesting contacts
- Lead capture via QR code scan
This allows contacts to be made and meetings to be planned before the trade fair.
The networking feature is disabled by default. This means
- that you cannot see the participant list,
- other people cannot see you in the list either,
- and you cannot establish connections, chat, send meeting requests, etc.
If you or one of your team members would like to participate in networking, please enable the ‘Networking’ option in the network settings, which you will find on the right-hand side:
- Click on the profile icon
- Click on ‘Networking settings’
- Enable ‘Networking’
Leadmanagement
- In the ‘Back Office’, switch to the ‘Lead Pool’ tab
- Select ‘Lead Pool (Lead Scan)’ from the drop-down menu
- All employees have installed the INTERNORGA app on their mobile phones and logged in.
- Upon entry, visitors receive a badge with a corresponding QR code (all customer-relevant data is stored here).
- The employee at the exhibition stand scans the QR code using the INTERNORGA app and receives the customer profile.
- The employee edits the contact and adds notes.
- All collected contacts end up in the company's lead pool.
In order to collect leads together, all team members must have contact sharing enabled.
- The status of contact sharing for each individual team member is visible in the team overview.
Collected leads are then stored in the company's shared lead pool.
Leads can be downloaded or exported at any time – before, during and after the trade fair.
- Click on ‘Export Leads’ on the right-hand side.
- Select the file format (CSV and/or XLSX).
- Click on ‘Start Download’.
Unfortunately, other formats (e.g. diagrams) are not currently available.
